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Authentication Issues - FatProxy

Overview

This section provides solutions for common authentication issues that you might encounter when accessing your FatProxy account. Follow the steps below to resolve typical problems, and if you need further assistance, our support team is available 24/7.

Common Authentication Problems

1. Forgot Your Password?

  • Solution:
    Click the "Forgot Password" button on the login page. You will receive instructions to reset your password via email.

2. CAPTCHA Not Passing?

  • Solution:
  • Refresh the Page: Sometimes, simply refreshing the page will load a new CAPTCHA that might be easier to solve.
  • Try a Different Browser: If refreshing doesn't work, switch to another browser as CAPTCHA behavior can vary across browsers.

Additional Assistance

If you continue to experience authentication issues beyond the steps above, please contact our support team for further help.
- Support: Contacts

Our support team is ready to assist you with any issues, ensuring you regain access to your account quickly and easily.